Approaches from narrative and systemic psychology bring new life to brand measurement, says Julia David from Produkt + Markt. In Research & Results, she presents two tools that can be used to determine consumer experience and relationship with the brand in qualitative online surveys.
My friend, the brand
Narrative in qualitative online research
researchundresults-issue-1-2020-narrative-in-qualitative-online-research-produkt-markt.pdf